Vincere Trading

The Outbound
Setter Playbook

How we run cold outbound, hand leads off nurtured, and protect show rate. Follow it exactly until you've earned the right to deviate.

Audience · Outbound Setters Owner · Setter Manager Phone outbound · No triage
Know this cold

What we sell & who we're calling

Vincere offers automated, U.S.-regulated futures trading algorithms — hands-free. There are two products, two avatars, and one traffic reality that shapes everything you do after the booking.

Cash Account

Sophisticated Investors

Want to grow their own capital hands-free with automated algorithms.

≈ $30k – $110k+ in capital
Prop Firm

Prop Traders

Want to pass & scale funded accounts using diversified futures algorithms.

≈ $18k – $25k+ in capital
Traffic reality: almost no organic — nearly all leads come from Meta ads. That means most arrive unnurtured or low-awareness; some barely remember opting in. The post-booking sequence exists specifically to fix that. It is not optional.
Read first · every shift

Compliance guardrails

This is a financial product wrapped in heavy disclaimers. One careless line on a recorded call is a real liability. No exceptions.

  • Never promise or imply returns, profit, income, or "you'll make X."
  • Never give investment, tax, or financial advice.
  • Never guarantee results or say anything is "risk-free."
  • Frame everything as access to the software / the programs / a briefing — never a financial outcome.
  • Assume every call and text is recorded and reviewable.

If you're unsure a sentence is compliant, don't say it. Ask the manager.

The daily standard

Non-negotiable KPIs

Two numbers, every working day. Everything else is a leading indicator that feeds these.

200
Dials / day
The input you fully control. Volume protects everything downstream.
3+
Meetings booked / day
Minimum qualified sets handed to closers — daily floor, not a ceiling.
Watch (to coach, not to grade): connect rate, opener success (got past the first 10 seconds), book rate per conversation, % of sets that watched the briefing, T-1hr confirmation rate, and ultimately show rate and cash collected — the number the team is paid on.
The framework

The 9-step setting framework

Run the call in this exact order. You are not closing on the phone — you qualify, open a gap, and book. Keep it conversational; let them talk.

Logical agreement → Pain → Current → Desired → Qualify → Beliefs → Urgency → Cost → Book.
Logical Agreement

Open with a frame they can't reasonably disagree with. Re-anchor the cold Meta lead: they asked about the algorithms, you're calling to see if it's a fit, and if it is you'll get them with a specialist. Earn a small "yes" and permission to continue.

"You filled out our form on the trading algorithms — makes sense to take two minutes and see if it's even a fit before we go further. Fair enough?"
Pain

Surface the emotional driver — what's actually frustrating them about their trading or investing right now. Ask, then stay quiet and let them fill the silence.

"What made you fill out the form in the first place — what's not working the way you want right now?"
Current State

Get the factual picture of where they are today — trading manually, sitting in cash, running accounts, how it's going. This grounds the call and feeds qualification.

"Walk me through what your trading or investing actually looks like day to day right now."
Desired State

Where do they want to be — in their words. The contrast with current state opens the gap that motivates the call. They state the goal; you never promise it.

"If this worked the way you were hoping, what would that actually look like for you?"
Financial Qualification if needed

The gate. Confirm deployable capital in range and route the product: own capital hands-free → Cash; pass/scale funded accounts → Prop. Light touch — the closer goes deeper — but do not book someone who can't fund either program. Frame as program requirements, never advice.

"Just so I point you the right way — these programs are built for people working with [Cash $30k+ / Prop $18k+]. Is that roughly the range you'd look to put to work?"
Limiting Beliefs

Draw out the beliefs that would stop them showing up or moving forward — "algos don't work," "I've been burned," "sounds too good." Don't argue or resolve; acknowledge and note them so the closer can handle it.

"Have you looked at anything like this before? What's made you hesitant in the past?"
Urgency

Pull the reason now matters from their world — a trigger, a timeline, a frustration that's peaked. Never manufacture fake scarcity; uncover real urgency.

"Why look into this now, as opposed to a year ago or a year from now?"
Consequence / Cost of Inaction

Make the cost of staying put tangible — in their words. If nothing changes, where are they in a year? This raises the stakes enough to make showing up matter. About their current path, not a promise about ours.

"If things keep going the way they are now, where does that leave you a year from now?"
Book In / Pitch

For the setter this is book in. Offer specific times, confirm date / time / time zone out loud, secure commitments (quiet, alone, full duration), and pre-frame the closer. Then immediately run the post-booking sequence.

"Next step is a [X]-min call with [Closer], who'll walk you through fit and the actual numbers. I've got [time A] or [time B] — which works? … Locking you in for [date / time / zone]. Can you be somewhere quiet, alone, at a computer for the full [X] minutes?"
Say it like this

The shortened script

The framework, compressed into a runnable cold-outbound call. Merge fields in [brackets]. Stay inside the compliance lines.

Setter Call · Live
① Logical Agreement
"Hey [Lead], it's [Setter] with Vincere Trading — you filled out our form about the trading algorithms, that's the only reason I'm reaching out. Catch you at an okay time? … Quick one: the reason for the call is just to see if what we do is even a fit, and if it is, get you a proper sit-down with a specialist. If not, no harm. Fair enough?"
② Pain
"So what actually made you fill out the form — what's not working the way you'd like right now?"
③ Current State
"Got it. And right now — are you trading yourself, sitting in cash, running any accounts? What's it look like day to day?"
④ Desired State
"If this worked the way you were hoping, what would that actually look like for you?"
⑤ Financial Qualification
"Makes sense. So I point you the right way — these programs are built for people working with [$30k+ / $18k+]. Is that roughly your range?" → route Cash vs Prop.
⑥ Limiting Beliefs
"Have you tried anything like this before? What's made you hesitant in the past?"
⑦ Urgency
"Why look into this now versus a year ago — or a year from now?"
⑧ Cost of Inaction
"And if nothing changes and you keep doing what you're doing — where do you see yourself a year out?"
⑨ Book In
"Based on all that, the next step's a [X]-min call with [Closer] on fit and the real numbers. I've got [time A] or [time B] — which works? … Perfect, locked for [date / time / zone]. Can you commit to being somewhere quiet, alone, at a computer the full time? … Great — texting you from my personal line now with a short briefing to watch first."
After the yes ★

The post-booking sequence

Because leads come in cold off Meta, the booking is not the finish line. Run all three steps, every lead, every time — this is what protects show rate.

1

Immediate post-set text

Within ~2 minutes, while hot. Sent from your own phone so replies come back to you and it feels human. Opens a back-channel and kills no-shows.

Hey [Lead Name], it's [Setter Name] from Vincere. (this is my personal #) Let me know if you've got any questions before your call with [Closer Name] at [time, time zone, date] 💪
2

Send the matching briefing

Same thread, right after. Pick the link from the Briefing Library below — by product (Cash/Prop) and disposition (Cold / General / Data-Driven). The "reply done" ask gives you a confirmation signal.

Before your call, watch this short briefing so you get the most out of your time with [Closer] — reply "done" once you've gone through it. [BRIEFING LINK]
3

T-1hr confirmation — double dial + text

~60 min before the appointment: call → no answer → call again → then text. Confirm two things — still good for the time, and went through the resources. Log: Confirmed / Reschedule / No-response.

Hey [Name], [Setter] from Vincere — confirming we're still locked for [time]. Did you get a chance to watch the briefing? [Closer] is set aside just for you 💪
No-show / reschedule: if they ask to reschedule, rebook immediately and restart the full sequence. On a no-show, call + text within 5 minutes of the missed time, then follow up at ~1 hr and next day, and re-book. Track no-shows per setter — it's a coaching metric, not a punishment.
Resource library

Pre-call briefings

Match the briefing to the product the lead qualified for, then to how they behaved on the call. Send it in Step 2 of the post-booking sequence.

Link check needed: as provided, Cash · Cold and Cash · General point to the same file, and Prop · General and Prop · Data-Driven point to the same file. If those are meant to be distinct briefings, swap in the correct links. "Skeptical" leads currently route to the Data-Driven briefing.
Coaching rubric

Per-call scorecard

Grade each recorded set call. One thing done well, one thing to fix.